Billing Terms and Conditions
1. Accepted Payment Methods
At True North Fashions, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders – contact us for details)
All payments are processed in Canadian Dollars (CAD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on True North Fashions are in Canadian Dollars (CAD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
True North Fashions uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Return & Refund Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@truenorthfashions.com.
6. Fraud Prevention
True North Fashions reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: True North Fashions
Address: 5165 Queen Mary Rd - GR-2, Unit #276, Montreal, QC H3W 1X7, Canada
Email: support@truenorthfashions.com
Phone: +15875574864
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.